Content:
If you are experiencing issues connecting your power station to the OUPES app, please follow these steps to ensure a successful connection:
1. Download the Latest App Version
Please ensure you have the most up-to-date version of our app. You can download it here: https://oupes.com/pages/app-download.
2. Bluetooth Connection Steps
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Press and hold the IOT button for 5 seconds.
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Briefly press the IOT button again to activate Bluetooth.
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Open the app and pair your power station with your mobile device.
3. WiFi Connection Tips
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Ensure that your WiFi router is within 16 feet (5 meters) of the power station for a stable connection.
4. Switching to a New Device
If you have previously connected a different phone to the power station and now want to use a new phone:
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Press and hold the IOT button for 5 seconds to clear the previous connection data before pairing the new device.
If you continue to experience issues, please contact our support team for further assistance. We’re happy to help!
This version is concise, structured, and more aligned with an official support article. Let me know if you’d like any further adjustments! 😊
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